Frequently Asked Questions

Our office is at H Block, Nirala Tower, Sector 63, Noida. You are welcome to visit us to discuss your plans in person. Please call ahead so the right planner is available to meet you.

We work across India, with especially strong partnerships in Jim Corbett, Nainital and the wider Kumaon region, along with hill stations, heritage cities and leisure destinations popular with travellers from Delhi NCR. If you have a place in mind that isn't listed on our site, just ask.

No. We plan everything from a weekend for two to conferences and weddings with hundreds of guests. Couples, families, corporate teams and schools all get the same personal attention.

We know our partner properties first-hand, so we can recommend the right one for your budget and occasion. We often secure better room allocations for groups, and we bring the stay, travel, food and activities together in one plan, with one point of contact if anything needs attention during your trip.

Call us on +91 97117 23751 or +91 92205 97424, or email sales@aarnahospitality.in. Share your dates, number of guests and what you have in mind, and a planner will get back to you.

Send us an enquiry by phone or email with your destination, dates, number of guests and budget. We share suitable options with a clear quote. Once you approve it and pay the advance, we confirm your booking in writing.

For hotel stays and standard holidays we usually reply with options within the same working day. Events, weddings and large groups need venue checks and availability holds, so those quotes can take a little longer. We'll tell you when to expect yours.

Yes. An advance is needed to block rooms or venues with our partners. The amount depends on the property, the season and the size of the booking. It is always stated on your quote before you pay, along with the dates for any remaining payments.

We accept bank transfer (NEFT / RTGS / IMPS), UPI and other methods agreed with your planner. Our bank details are shared only on official quotes and invoices. Please confirm them by phone before making a large transfer.

Yes. We issue a proper invoice for every booking. Corporate clients can share their company GST details at the time of booking so the invoice is raised correctly.

Each quote clearly states whether taxes are included and lists anything that isn't covered, such as optional activities or personal expenses. You'll know the full cost before you confirm.

For long weekends, festive dates and the summer holidays (May–June), book six to eight weeks ahead for the best choice of rooms. Weddings and large events are best planned three to six months out, or earlier for peak wedding season.

We book forest and jungle resorts, hill retreats, heritage hotels, city business hotels and villas. Our partner properties include The Baagh, Evara Resort, Gajraj Trails, Golden Tusk and The Masai Mara around Jim Corbett, and The Naini Retreat in Nainital.

Most hotels check guests in at around 12 noon to 2 pm and check out at around 10 to 11 am. Exact timings vary by property and are shown on your booking confirmation.

We request it from the hotel at the time of booking. It depends on availability on the day and may carry a charge. To guarantee an early arrival, the room can be booked from the previous night.

That depends on the meal plan you choose: room only, breakfast included, breakfast and one meal, or all meals. Your quote states the plan clearly, and we can recommend the best value for the property and length of stay.

Yes. Tell us how many adults and children are travelling and their ages. We'll suggest connecting rooms, family suites or villas, and confirm any extra beds with the hotel in advance.

Every adult guest must show a valid government photo ID, such as an Aadhaar card, passport, driving licence or voter ID. Foreign nationals need their passport and visa. A PAN card alone is usually not accepted.

Some are. Pet policies differ from property to property, so let us know when you enquire and we'll shortlist only the hotels that welcome pets.

MICE stands for Meetings, Incentives, Conferences and Exhibitions. It covers business events from a boardroom meeting to a multi-day conference or a reward trip for your top performers.

We handle the venue, rooms, meeting halls, audio-visual setup, food and beverage, travel and transfers, delegate registration, team activities and evening programmes. One coordinator stays in touch with you from planning through to the last session.

We plan events for small leadership teams as well as large conferences. For big groups we can split delegates across nearby properties and manage the transfers between them.

Yes. Offsites are one of our specialities. We plan the agenda around your goals, with work sessions alongside outdoor activities, nature walks, games and themed dinners at resorts within easy reach of Delhi NCR.

Yes. Our coordinators are on site to manage arrivals, sessions, meals and any last-minute changes, so your team can focus on the event itself.

We do. We can coordinate flights, trains and road transfers for delegates travelling from different cities, and share a single travel sheet so everyone knows their timings.

Yes. We plan destination weddings at resorts, hill properties and heritage venues. That includes the venue, guest rooms, décor, catering and every function from the mehendi to the reception.

We recommend starting four to six months ahead. For dates in peak wedding season (November to February), the best venues are often reserved a year in advance, so the earlier the better.

Yes. We block rooms for your guests, prepare a rooming list and arrange pick-ups and drops. A help desk at the venue looks after check-ins, so every family feels welcomed.

We work with trusted décor, catering, photography and entertainment partners, and coordinate them all to your theme and budget. You can also bring your own vendors and we'll plan around them.

Absolutely. Share your budget and guest count at the start, and we'll suggest venues and packages that fit. Each quote shows the cost item by item, so you can see where your money goes and adjust before you commit.

Yes, and we encourage it. We'll arrange a site visit so you can see the lawns, halls and rooms, and meet the property team before you make a decision.

Yes. Every package can be tailored: the hotels, the number of nights, the sightseeing and the pace of the trip. Tell us how you like to travel and we'll build the itinerary around you.

Most packages include road transfers and sightseeing by private vehicle, chosen to suit your group size. Your quote lists exactly what is included, such as airport or station pick-ups and inter-city drives.

Yes, we can help with safari bookings. Permits are issued by the forest department for specific zones and slots, and they sell out quickly in season, so share your dates early. Each guest's ID details are needed to book the permit.

March to June is ideal for escaping the summer heat. October to February brings clear skies and crisp weather, with cold nights in the higher hills. The monsoon (July–September) is lush and quiet, but plan for slower roads.

Yes. Weekend escapes are some of our most popular trips. Resorts in Jim Corbett and the Kumaon foothills are an easy drive from Delhi NCR, which makes them ideal for a two-night break.

Yes. You'll have a contact number for your planner throughout your trip, so if your plans change or something needs fixing, there is always someone to call.

We organise educational tours, nature and adventure camps, heritage visits, industrial visits and annual excursions for schools, colleges and coaching institutes.

Safety comes first in every plan. We choose vetted properties, use reliable transport with experienced drivers, and keep teachers informed of every timing and contact. Girls and boys get separate rooming arrangements, and a coordinator stays with the group throughout the trip.

Many group packages include complimentary places for accompanying staff, depending on the group size. The exact number of free places is confirmed in your quote.

Yes. Share your learning goals and we'll build visits around them, such as wildlife and ecology at Jim Corbett, history at heritage sites or geography in the hills, with time for fun built in.

We plan simple, wholesome meals suited to students. Vegetarian food, Jain meals and allergy requirements can be arranged. Just share the details when you send the student list.

We need a student and staff list with names, ages and gender for rooming, ID details for each traveller, emergency contact numbers and any medical notes. Parental consent forms are managed by the school.

Usually, yes, subject to availability at the hotel or venue. The sooner you tell us, the more likely we can move your booking without extra charges. Any difference in rates for the new dates is shared before we make the change.

Cancellation terms depend on the hotel, the season and the type of booking. Peak dates and events usually have stricter terms. The exact policy for your booking is written on your quote and confirmation, so you know it before you pay.

Once a cancellation is confirmed, eligible refunds are processed to the original payment method. Bank timelines vary, and we keep you updated until the amount reaches your account.

Yes. Adding guests depends on availability. Removing guests may be covered by the cancellation terms for those rooms or places. Let us know as early as possible and we'll confirm any change in cost.

In the hills, landslides or heavy rain can sometimes close roads. If that happens, we work with the hotel to reschedule or find the best available alternative. We recommend travel insurance for longer trips.

Email sales@aarnahospitality.in with your booking details, or call your planner and follow up in writing. The cancellation date is the day we receive your written request.

It depends on your trip. For luxury and spa stays we recommend The Hridayesh, Evara Spa & Resort and Resorts By The Baagh; near the Dhela gate, Gajraj Trails and The Golden Tusk. See our guide to the best resorts in Jim Corbett.

Manesar and Gurugram for one-day or one-night outings; Jim Corbett, Rishikesh and Jaipur for two or three-night offsites; Nainital, Bhimtal and Kanatal for smaller leadership retreats. Read our comparison of offsite destinations near Delhi.

As a rough guide, a two-day wedding for 100–150 guests at a 4-star resort often starts at around ₹10–15 lakh, and rises with 5-star venues, bigger guest lists and elaborate décor. We share item-by-item quotes so you can compare venues. More in our Jim Corbett wedding guide.

Yes. We plan weddings at palace-style venues and resorts such as The Palace Aravali and Pride Amber Vilas, including rooms, functions, décor and guest travel. See our Jaipur wedding and events guide.

Yes. We arrange coaches from Delhi NCR, riverside resorts or camps, rafting from Shivpuri, meals and activities on one quote. Read our Rishikesh group trip guide.

Nainital suits a lake-centred, easy-paced holiday with young children or older parents; Mussoorie suits families who enjoy walks, cafés and views. Compare them in Nainital vs Mussoorie.